MacSentry has a strict no logs policy. User activity is completely private. The only time information is logged is during a users connection to the service. The information logged is username, IP, length of the session, and the amount of data transfered. This data is required to help monitor and ensure quality of service. This data is not retained and purged after the user disconnects as it is no longer relevant.
We use 3rd party payment processors and keep no customer details in our systems other than your email address, which is used as your username.
User anonymity and privacy is our number one priority.
The following "Personal Information" (as defined by the General Data Protection Regulation) may be stored, transmitted, or processed when you access macsentry.com:
- IP address
This data is stored in our website logs to detect, analyze, monitor, and defend against attacks on and abuse of the website.
This data is stored in our affiliate software and is used to track sales from our affiliates through our partnership program.
- Email address
Your email address is stored in our database if you purchase an account with MacSentry.
- Communication with MacSentry
Communication with MacSentry in the form of email or support tickets.
We will retain your information for as long as your account is active or as needed to provide you services. In the event you terminate your relationship with MacSentry, we may retain information necessary to resolve disputes, enforce our user agreement, protect our legal rights, and comply with technical and legal requirements and constraints related to the security, integrity, and operation of MacSentry. Otherwise, we will retain your personal information for as long as reasonably necessary to provide you services, create and improve MacSentry.